Terms of Service

Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of the website located at https://trimlightindianlake.com and any related pages, features, forms, and content (collectively, the “Website”).

The Website is operated by Trimlight Indian Lake (“Trimlight Indian Lake,” “we,” “us,” or “our”), an authorized Trimlight dealer serving residential, commercial, and municipal customers in west central Ohio.

By accessing or using the Website, submitting information through a Website form, or otherwise indicating your acceptance of these Terms, you agree to be bound by them and by our Privacy Policy. If you do not agree to these Terms, do not use the Website.

These Terms govern use of the Website only. Any purchase, installation, service, warranty, or other customer relationship may also be governed by a separate written agreement, estimate, invoice, warranty, or service document. If a separate written agreement conflicts with these Terms, the separate agreement will control for that transaction.

Services and Website Content

Trimlight Indian Lake provides permanent, programmable LED outdoor lighting systems and related services, including:

• Free quotes and estimates;
• In-home or on-site consultations;
• Property measurements and lighting design;
• Product customization and preparation;
• Professional installation;
• Customer education and training;
• Service and support requests;
• Warranty-related assistance; and
• Client care and maintenance support.

The Website provides general information about our products, services, applications, service area, installation process, and company. Website content is provided for general informational purposes only and may not contain all terms, conditions, limitations, specifications, or availability applicable to a particular project.s on the Website are illustrative. Actual products, lighting effects, installation conditions, pricing, availability, and results may vary.

We may update, correct, modify, suspend, or discontinue any portion of the Website or its content at any time without notice.

Eligibility and Lawful Use

You may use the Website only if you can legally enter into a binding agreement under applicable law. If you use the Website on behalf of a company, municipality, property owner, or other organization, you represent that you have authority to bind that organization to these Terms.

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

• Use the Website in violation of any applicable law or regulation;
• Provide false, misleading, or inaccurate information;
• Impersonate another person or organization;
• Attempt to gain unauthorized access to the Website or its systems;
• Interfere with the security, operation, or availability of the Website;
• Introduce malware, viruses, harmful code, or other destructive material;
• Scrape, crawl, harvest, copy, or systematically collect Website content or user information without permission;
• Use the Website to send unsolicited commercial messages or spam;
• Use the Website to infringe, misappropriate, or violate another person’s rights;
• Upload content that is unlawful, threatening, defamatory, obscene, abusive, fraudulent, or harmful;
• Upload files containing malware or content that you do not have the right to share; or
• Use the Website for a purpose unrelated to evaluating, purchasing, using, servicing, or learning about Trimlight products and services.

We may restrict, suspend, or terminate access to the Website if we believe a user has violated these Terms or may harm the Website, our business, our customers, or another person.

Information Submitted Through the Website

The Website may include forms such as:

• The Get a Quote form;
• The Service Request form;
• Newsletter or email subscription forms; and
• Other contact or inquiry forms that may be added in the future.
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When you submit information, you agree that it will be accurate, current, and complete. You must promptly update information if it changes or provide corrected information when requested.

Depending on the form and your submission, we may collect information such as your name, address, email address, telephone number, property or project information, service details, issue descriptions, and photographs or videos.

You represent that:

• You have the right to provide the information and any uploaded files;
• Your submission does not violate another person’s privacy, intellectual property, or other rights;
• Your submission does not contain unlawful, harmful, or malicious content; and
• The information is not being submitted for a fraudulent or unauthorized purpose.

Our collection and use of personal information are described in our Privacy Policy.

Quotes, Estimates, and Consultations

Any quote, estimate, price range, design concept, measurement, timeline, or other information provided through the Website, by telephone, by email, or during an initial consultation is preliminary unless expressly stated otherwise in a final written agreement.

Quotes and estimates:

• Are generally provided without obligation;
• Are subject to property conditions, measurements, product availability, labor requirements, permits, access, and other project-specific factors;
• May change after an on-site inspection, measurement, design review, or final product selection;
• Do not create a binding obligation to sell, purchase, install, or perform services unless accepted in a separate written agreement;
• May expire according to the terms stated in the quote or estimate; and
• May be revised or withdrawn before acceptance.

A final project price, scope of work, installation schedule, payment terms, change-order process, and other project conditions will be governed by the applicable written proposal, agreement, invoice, or other transaction document.

Submitting a quote request does not guarantee a response within a particular time, a particular price, product availability, or acceptance of a project.

Service Requests and Customer Responsibilities

Service requests submitted through the Website are reviewed based on the information provided. Submitting a service request does not guarantee that a particular repair, response time, replacement, warranty benefit, or other remedy will be available.

To help us evaluate and respond to a service request, you agree to provide reasonably accurate information, including the property address, contact information, and a clear description of the issue. If you upload a photograph or video, you should avoid including unnecessary personal information or images of people who have not consented to the submission.

You are responsible for:

• Providing safe and reasonably accessible access to the property when needed;
• Obtaining any property-owner, tenant, condominium, homeowners’ association, municipal, or other required approvals;
• Disclosing known hazards, site conditions, structural issues, electrical issues, or access limitations;
• Protecting personal property and fragile items near the work area;
• Ensuring that information provided to us is accurate; and
• Following applicable instructions regarding operation and care of the lighting system.

Additional obligations, exclusions, charges, response times, and remedies may be stated in a separate service agreement, warranty, invoice, or other written document.

Product Warranty and Installation Workmanship

Trimlight products may be covered by Trimlight’s official lifetime product warranty, subject to the terms, conditions, exclusions, registration requirements, limitations, and procedures contained in the applicable Trimlight warranty documentation.

The Trimlight product warranty is separate from any warranty or commitment relating to installation workmanship provided by Trimlight Indian Lake. The applicable written proposal, installation agreement, invoice, or service documentation will control the scope and duration of any installation-workmanship coverage.

Nothing on the Website replaces, expands, limits, or modifies the official Trimlight warranty or a separate written agreement unless expressly stated in writing by an authorized representative.

Warranty coverage may depend on factors such as proper installation, authorized products, registration, operation, maintenance, electrical conditions, weather, acts of nature, unauthorized modifications, misuse, and other conditions described in the applicable warranty terms.

Intellectual Property

The Website and its contents are owned by or licensed to Trimlight Indian Lake, Trimlight, or other respective rights holders. This includes, without limitation:

• Text and written content;
• Logos, names, slogans, and branding;
• Trademarks and service marks;
• Photographs, graphics, illustrations, and images;
• Videos and audio;
• Lighting designs, layouts, and presentations;
• Software, code, and Website functionality; and
• The selection, arrangement, and compilation of Website content.

Trimlight and related Trimlight marks may be owned by Trimlight or its applicable corporate or intellectual-property owner. Trimlight Indian Lake’s authorized-dealer status does not transfer ownership of those marks to Website users.

Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable right to access and view the Website for personal or internal business purposes. You may not copy, reproduce, distribute, modify, publicly display, publish, transmit, sell, license, create derivative works from, or commercially exploit Website content without prior written permission from the applicable rights holder.

You may not remove copyright, trademark, attribution, or other proprietary notices.

User Submissions

If you submit information, photographs, videos, comments, testimonials, reviews, or other material through the Website (“User Submissions”), you retain any ownership rights you may have in that material.

By submitting User Submissions, you grant Trimlight Indian Lake a nonexclusive, royalty-free, worldwide license to host, store, reproduce, review, transmit, and use the submissions as reasonably necessary to operate the Website, respond to your request, provide services, investigate issues, administer warranty or service matters, and communicate with you.

We will handle personal information in accordance with our Privacy Policy. We are not required to publish, retain, or use any User Submission and may remove or reject a submission at any time.

You are responsible for ensuring that your User Submissions do not violate any law or third-party right.

Third-Party Links, Content, and Services

The Website may contain links to or integrations with third-party websites, platforms, applications, or services, including:

• YouTube videos;
• Google reviews displayed through Trustindex or a similar service;
• Facebook;
• Instagram;
• Google Maps; and
• Other third-party websites or services that may be added in the future.

Third-party content and services are provided by parties outside our control. We do not necessarily endorse, approve, monitor, or guarantee the accuracy, availability, security, privacy practices, or reliability of any third-party website, service, review, advertisement, product, or content.

Your use of third-party websites and services is governed by their own terms and privacy policies. You access them at your own risk. We are not responsible for any loss, damage, content, transaction, communication, or privacy practice associated with a third-party website or service.

Trimlight Mobile Application

Certain Trimlight lighting systems may be controlled through a Trimlight mobile application or related technology. The mobile application is a separate product or service and may be owned, operated, or managed by Trimlight or another third party.

Your use of the mobile application is governed by the application’s applicable terms of use, end-user license agreement, privacy policy, and other terms provided by its operator. These Website Terms do not govern the mobile application except to the extent expressly stated.

Trimlight Indian Lake is not responsible for the mobile application’s availability, operation, content, updates, security, privacy practices, or functionality. Questions concerning the mobile application should be directed to its operator or the applicable Trimlight support channel.

Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information obtained through the Website. By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.

The Privacy Policy does not govern information collected solely through a separate Trimlight mobile application, product, or third-party service. Those services may have separate privacy policies.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

TRIMLIGHT INDIAN LAKE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT:

• The Website will be uninterrupted, timely, secure, or error-free;
• Website content will be complete, accurate, current, or reliable;
• Any error or defect will be corrected;
• The Website will be free from viruses or other harmful components;
• A quote, consultation, response, installation, repair, warranty service, or other service will be available; or
• The Website or any linked third-party service will meet your particular requirements.

Nothing in these Terms excludes or limits a warranty, right, or remedy that cannot lawfully be excluded or limited.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIMLIGHT INDIAN LAKE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• Your use of or inability to use the Website;
• Reliance on Website content, estimates, reviews, or other information;
• A delay, interruption, error, or unavailability of the Website;
• A third-party website, platform, application, or service;
• Information submitted through the Website;
• Unauthorized access to or use of information;
• A service request, quote, estimate, consultation, or communication; or
• Any other matter relating to the Website or these Terms.

To the maximum extent permitted by law, our total liability for claims arising out of or relating to the Website or these Terms will not exceed the greater of: (a) the amount you paid to Trimlight Indian Lake for Website-related services during the six months before the event giving rise to the claim; or (b) one hundred dollars ($100).

This limitation does not apply to liability that cannot lawfully be limited or excluded, or to liability arising from our fraud, willful misconduct, or other conduct for which limitation is prohibited by applicable law. It also does not modify the terms of a separate written product, installation, warranty, or service agreement.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the limitations will apply only to the extent permitted by law.

Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Trimlight Indian Lake and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your violation of these Terms;
• Your misuse of the Website;
• Your violation of applicable law;
• Your User Submissions;
• Your violation of another person’s privacy, intellectual property, or other rights; or
• Your negligent, reckless, fraudulent, or intentional conduct.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification. You agree to reasonably cooperate with the defense. You may not settle an indemnified claim in a manner that imposes liability, admission, obligation, or restriction on us without our prior written consent.

This section does not require you to indemnify us for our own conduct to the extent such indemnification is prohibited by applicable law.

Electronic Communications and Acceptance

When you contact us electronically, submit a form, or otherwise communicate with us through the Website, you consent to receive electronic communications from us, including responses to inquiries, service-related communications, scheduling information, and notices relating to your requests.

You may opt out of promotional email communications by using the unsubscribe method included in the message or by contacting us directly. Opting out of marketing communications will not necessarily stop transactional, service, warranty, or other communications reasonably necessary to provide requested services.

Where the Website provides an acceptance checkbox, button, electronic signature, or similar mechanism, selecting or using it constitutes electronic acceptance of the identified terms. Where no affirmative acceptance mechanism is provided, continued use of the Website may constitute acceptance to the extent permitted by applicable law.

Marketing and Newsletter Communications

If you subscribe to our newsletter or request promotional information, you authorize us to send marketing and informational communications using the contact information you provide.

You may unsubscribe at any time by following the instructions in the communication or contacting us at the address provided below. Message and data rates may apply to text-message communications if offered and separately authorized.

We do not guarantee that every promotional offer, product, service, price, or availability statement will remain available for a particular period unless expressly stated.

Termination and Suspension

We may suspend, restrict, or terminate your access to the Website at any time, with or without notice, if we believe that:

• You have violated these Terms;
• Your use creates a security, legal, or operational risk;
• Your conduct may harm us, another user, or a third party; or
• Suspension or termination is otherwise necessary for business or technical reasons.

You may stop using the Website at any time.

Sections that by their nature should survive termination will survive, including provisions concerning intellectual property, User Submissions, disclaimers, limitations of liability, indemnification, governing law, dispute resolution, and general terms.

Governing Law and Venue

These Terms and any dispute arising out of or relating to the Website or these Terms will be governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Subject to any rights or remedies that cannot lawfully be waived, disputes will be brought in the state or federal courts located in Ohio, preferably in the west central Ohio area where Trimlight Indian Lake conducts business. You consent to the personal jurisdiction and venue of those courts.

Nothing in this section prevents a party from seeking emergency or equitable relief in a court with appropriate jurisdiction, or limits rights that applicable law requires to remain available.

Changes to These Terms

We may modify these Terms from time to time. When we do, we will post the updated Terms on the Website and revise the “Last Updated” date.

Changes become effective when posted unless a later effective date is stated. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

For material changes, we may provide additional notice or request affirmative acceptance when appropriate. If you do not agree to the revised Terms, you must stop using the Website.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable. If it cannot be made enforceable, it will be severed, and the remaining provisions will remain in effect.

No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later. A waiver is effective only if made in writing by an authorized representative.

Entire Agreement

These Terms, together with the Privacy Policy and any other policies or written agreements expressly incorporated by reference, constitute the entire agreement between you and Trimlight Indian Lake concerning your use of the Website.

These Terms do not replace or supersede any separate written agreement governing a specific quote, purchase, installation, warranty, service request, or project.

Contact Us

If you have questions about these Terms or the Website, contact us at:

Trimlight Indian Lake

Email: sales@trimlightindianlake.com

Phone: (937) 441-5226

Business Hours: Monday–Saturday, 8:00 a.m.–5:00 p.m.

Sunday: Closed